ILSV F.A.Q.

Frequently asked general questions:

I cannot find the style, color or size that i am looking for.
If you are having trouble finding what you are looking for please give us a call and we will be more than happy to go over exactly what you are looking for and find what you need.
Do you carry tall or plus sizes in any garments?
The sizing of garments may vary depending on what is in stock at that time, but we are happy to check and answer any other question you may have. Please contact either by phone or email.
Go to our CONTACT US page now:
Do you have any catalogs?
Yes! We carry our Dye Sub Catalog that contains all of our styles in practice wear and uniforms. Contact us either by phone or email and we will email you a PDF of our most up to date catalog. Please note that we are always updating and looking for the newest styles and trending designs, so if you already have a catalog make sure to call and make sure it is the most up to date.
How do I make sure the sizing on practice wear and uniforms is correct?
Contact one of our sales reps and they will gladly send a set of sizer garments to try on. We also have a easy to use sizing chart we can send if one of you team members misses sizing day, so don't panic! We are here to make sure everything works out properly.
How do i get my team a shout out on social media?
Simply send your favorite pictures to you sale rep you have been working with and we will make you voice heard!
WHAT HOLIDAYS ARE YOU CLOSED ON?
For a full break down of all that holidays that we follow, simply click the link here,

Order specific questions:

what is the turn around time?
Turnaround depends on the type of product you are ordering. We have a factory in Mexico, who does all of our dye sub, but our screen print shop is in Texas. For more specific turnaround time information regarding the product you are interested in, please visit the link below.
is there a minimum?
A minimum number of garments will be needed if separate sized art work for the youth and adult germinates is called for. If the minimum is not met, then only one sizing of the art work will be used, based on the smallest garment. This means if the order include both youth and adult sizes but the minimum is not met, then all the art will be sized for the smallest youth size.
what is the minimum?
An order must consist of at least 12 pieces to have it's own art size. This means that in order for youth and adult sized art to be used, at least 12 pieces much be ordered in youth and adult sizes.
is there an art fee? if so how much?
We do charge minimal art fees for any products you order that have custom art. This not only covers the costs of our staff artists, but also ensures the art we have is compatible with our machinery. Most of our art is $25 per design, including up to 3 revisions, but additional fees may apply if the design is complicated or requires more than 3 revisions. For more information regarding our art fees, please visit the link below.
do you carry youth and adult sizes?
All of the garments we use are ordered as needed. Because of this availability may vary depending on what is in stock at that time, but we are happy to check and answer any other question you may have. Please contact either by phone or email.
Go to our CONTACT US page now:
how do we measure for practice clothes, uniforms or warmups?
Contact one of our sales reps and they will gladly send a set of sizer garments to try on. We also have a easy to use sizing chart we can send if one of you team members misses sizing day, so don't panic! We are here to make sure everything works out properly.
can we pay with a credit card? if so is there a fee?
All information regarding different payment methods can be found on our PAYMENT OPTIONS page.

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